Help with phone screen

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  • Updated 5 years ago
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Someone tried to unlock my daughters screen lock on her phone with the wrong passcode many times today at school. Now the phone is saying she has to enter her google account info....the problem is she doesn't have a google email...
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Polly Rice

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Posted 5 years ago

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Marcus Fenix

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You're going to need to do a factory reset with the phone buttons. What phone do you have?
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Timo Tuokkola, Mobile Master

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In an attempt to resolve the issue through carpet bombing:
Samsung Galaxy SII X
• Take out battery, memory card and SIM
• Put battery back in phone.
• Hold down POWER/LOCK + volume up and down (hold rocker in middle) for 3 seconds
• Scroll with volume button to wipe data/factory reset. Press power button to select

HTC ONE V
If you can’t turn HTC One V on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One V.
1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button

LG Optimus One
• Take out battery, memory card and SIM
• Put battery back in phone (DO NOT TURN ON)
• Hold down the POWER/LOCK Key + HOME KEY + DOWN VOLUME KEY for approx 10 seconds until phone starts to come on. Release the buttons as the phone comes on.
• Phone will reset as it comes on.

LG Optimus CHAT (LG C555)
• Take out battery, memory card and SIM
• Put battery back in phone
• Hold down the POWER/LOCK key + SEND key + DOWN VOLUME at the same time for approximately 10 seconds until phone starts to come on.
• Phone will reset as it comes on.
• Release the buttons as the phone comes on.

Samsung Galaxy Ace
• Take out battery, memory card and SIM
• Put battery back in phone.
• Hold down POWER/LOCK + HOME for 3 seconds
• Scroll with volume button to wipe data/factory reset. Press center button to select
• Scroll with volume button to YES and select with center button
• Once wipe complete select reboot system now with center button
• Phone will power up on its own, wait for arrow and menu button to light up then follow steps

Samsung Nexus S.

• Take out battery, memory card and SIM
• Put battery back in phone.
• Press VOLUME UP + POWER
• Scroll to recovery with volume button and select with power button
• When you see the exclamation mark [!] and the Android, you should hold down the POWER Button and then press the VOLUME UP, while still holding the POWER button. (DON’T press both at the same time.)
• Scroll with volume button to wipe data/factory reset. Press power button to select
• Scroll with volume button to YES and select with power button
• Once wipe complete select reboot system now with power button
• Phone will power up on its own then follow steps

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