Help with base plan renewal

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  • Updated 5 years ago
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I have a 15 dollar base plan and 25 dollars in my account balance but it says my plans expired. I also tried dialing *611 but i was told i might get charged 5 dollars just to talk to a service rep and I don't want that.
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Alex Ernesto Pavez

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  • frustrated

Posted 5 years ago

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MatB

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Call Koodo Prepaid rep, he will do it for free, it's not your fault if you have 25$ balance left on our account, it's Koodo system error. they will not charge 5$.

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