help with activation

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  • Updated 5 years ago
  • Answered
what pin number do i use to activate a prepaid sim card?
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Frugal Farmer Deb

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Posted 5 years ago

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Some random Mobile Master, Mobile Master

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You get to choose the PIN as it's what you'll use to identify yourself if you have to call Koodo customer service. So, really, it's any 4-number PIN of your choosing! Just make sure you remember it!
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Frugal Farmer Deb

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Thank you David and sorry for my slow response. I finally figured it out. I knew about creating my own pin number but I had purchased a plan at the kiosk in the mall. The receipt had a long "pin" number..I finally figured out to click the "top up" button..Told ya I'm a noobie LOL...thanks again :)
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Some random Mobile Master, Mobile Master

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I didn't quite get that you had an actual voucher you wanted to add to your account, hehe :) I thought you were talking about the actual SIM card, so that's where the confusion came from! Glad you got it going, and hope you enjoy those new extra minutes! :)

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