Wrong E-mail address registered in selfserve. please help.

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  • Updated 4 years ago
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Hi! I'm Italian and this is the first time for me to renew my pre-paid plan.
Now I can't open my login to self serve because the customer who registred me at the store, have signed a wrong e-mail adress. How Can I do? It's possible to change the e-mail adress and replace it with the correct one? Valentina
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Valentina Marchesi

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Posted 4 years ago

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Dennis, Mobile Master

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You need to call Koodo to fix your self serve
*611 on your koodo cell, it's a free call
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Angelea Leaming

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Its a quick fix if you just call into Koodo like Dennis said *611 from your handset.
They will just reset your password and confirm your email is the correct one.

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