Help me I'm stuck on the loading android page for almost one hour...

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  • Updated 5 years ago
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I have a LG Optimus One and I tried to open my phone but i'm stuck on the loading android page! I don't know what to do... My phone is stuck at this page for almost 1 hour
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Laurence Piette

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Laurence, is this the first time that you opened the phone? You didn't try to update the phone did you? If not, you could try to remove the battery for a few minutes and put it back, see if that solves the problem. :) Let us know, otherwise people can help troubleshoot further :)
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Laurence Piette

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It's not the first time that I open my phone and I tried to remove the battery but t doesn't work. I'm stuck on the loading android page.
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Sophia, Mobile Master

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Aww!! Is it an Android that is sort of lying on its back with a red exclamation mark?
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Laurence Piette

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No it's only showing Android.
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Sophia, Mobile Master

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Can you provide a screenshot Laurence? Perhaps one taken with another camera? :) Or can you describe the Android?
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Laurence Piette

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it's only the word Android. There's no little "emoticon" only the word android
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Sophia, Mobile Master

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Ooh I'm sorry Laurence, if just a normal reset doesn't work, I'm at at a loss... but I know a few here are absolute Android gurus and I'll try to flag them to answer your question. Hang tight :)
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Timo Tuokkola, Mobile Master

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You may need to do a hard reset on the phone if it will not boot past this screen. This will wipe all data on the phone and restore it to an out of the box state. If necessary, here is the procedure:

• Take out battery, memory card and SIM
• Put battery back in phone (DO NOT TURN ON)
• Hold down the POWER/LOCK Key + HOME KEY + DOWN VOLUME KEY for approx 10 seconds until phone starts to come on. Release the buttons as the phone comes on.
• Phone will reset as it comes on.
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Laurence Piette

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Thank you very very much! My phone is ok ! :) xx

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