my new cell phone home only to find out there is no service available for this new phone

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  • Updated 5 years ago
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Photo of Sandy Anne Hoogendam

Posted 5 years ago

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not only that I live 4 hours away from the nearest Koodoo store..:(
Photo of MykeC


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Hey Sandy, what phone do you have and what city are you located in?


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Photo of G R


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Koodo doesn't offer service in Manitouwadge, and its reflected on the coverage map available online. Generally, if the nearest store is 4 hrs away, then that would also be a good indication they don't have coverage, or else they would have a sales team there in place.

You'd have to return the device the same way you bought it, which I assume is online. Contact the number provided in your packing slip to find out how.

Try Tbaytel or Rogers/Fido; they seem to be the only ones with coverage in your area.