HELP changing SIms And Phones

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  • Updated 2 years ago
  • Answered
How do i switch Sim cards? The screen snapped on my nexus 4 so i purchased a reguler sized Sim card to use in my old samsung evevate, But want to keep my number and package. So how do it transfer from the micro Sim to the regular Sim?
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Dawn Crawford

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Posted 2 years ago

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Jonathan I, Mobile Master

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You can switch it under Self Serve. Go to the Mobile Phone Tab and in the bottom left corner there should he an option to swap your phone. You don't need to input the IMEI; all you need to swap is your SIM and then put it in the other phone.
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Dawn Crawford

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The SIM i have will not fit in the new phone so i purchased a new sim but want to keep my info How do i do that do i need to call koodo
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Jonathan I, Mobile Master

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Like I said, if you log into Self Serve and go to the Mobile Phone tab then you can activate the new SIM card. If you're having difficulty doing so then you can call them if you wish.