Help with outlook

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  • Updated 2 years ago
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Brad Clark

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Posted 2 years ago

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Mathieu, Mobile Master

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Hey Brad,

What do you need?
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Brad Clark

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Mathieu,

My mobile provider is bell. My phone is Motorola G3.

In February, I received notice of changes to email services from bell. Their changes pushed my email to their online service.

My clients and work use Outlook email and calendar. Now, I don't have access to my calendar from my phone. Bell provided an automated setup, but it switched me to bell email. I complained and they said that they have no relationship with outlook.

how do I get outlook back on my phone. I have installed six times the outlook from the playstore. It shows emails to Feb 15, 2016 and will not sync.

Thanks for your assistance

Brad
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Ivan, Mobile Master

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This is a help forum for Koodo customers. I recommend getting in touch with Bell for anything specific to Bell.

That being said, check out: https://support.office.com/en-us/article/Set-up-email-on-an-Android-phone-or-tablet-886db551-8dfa-4f...

If your work is providing you with Outlook email, chances are that it's through an Office 365 subscription. That requires a different setup than a regular Outlook.com account. Though it could be through Exchange. In any case, the above link provides instructions for each type of account.
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Mack Jones

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The future is never bleak, when life is all you seek....that should help your outlook

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