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  • Updated 4 years ago
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I traded my Samsung Galaxy Ace cell phone yesterday at the Halifax shopping Centre for a Galaxy 3 phone. I charged it last night. When I turned it on this morning, the phone got very hot and the battery went down to 15 percent. I live 100 klms from Halifax and need my phone for the weekend. Betts Dornan
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Betts Dornan

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Posted 4 years ago

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Dennis, Mobile Master

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Open up the phone and check to see if the battery is "fat".

If so, then do not charge it back up.

If it all looks fine then I would try to charge it again, but use extreme caution.

If the issue persists you wll need to bring it back to Koodo. There is a 15 day return policy.

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