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  • Updated 5 years ago
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I lost my prepaid galaxy ace|| or it has been stolen. What can I do about it? Do I have to buy another phone?
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Serena Wilson

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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If you don't find it then yes you'll have to buy a new phone. You can call koodo and have them blacklist the phone so it can not be used on Koodo and possibly any other carrier of the new cross carrier blacklisting program is completely up and running now.
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quasarito

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Sorry about your loss. Unfortunately, you will need to purchase another phone.

Also, contact Koodo to report the phone stolen and have your prepaid transferred to another SIM card.
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Timo Tuokkola, Mobile Master

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If you do have data and the phone is signed into gmail, you can try this:
android.com/devicemanager
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rikkster, Mobile Master

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Nice find! Works perfectly.

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