HELP! Someone else has the same number as me

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  • Updated 2 years ago
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6 months ago I switched from wind mobile to koodo. For some reason wind didn't release my phone number and i had to contact porting department they messed up. 

a few days ago I started getting test messages saying "hey Tom did you get this" and phone calls asking for tom. Called wind someone else has an account there with my phone number. 

A few friends have tried to text me and i never get the text, those friends are all on wind. My friends with a better carrier work fine.

what do I do? I have called wind. I either get busy signal. or some person who I cant understand and keeps asking me for my 4 digit pin which was set by this "Tom" person. 

anyone else ever have this issue? 
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jordieee

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Posted 2 years ago

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Robert, Mobile Master

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Hello Jord.

The most easy fix would be to change your number. You can do it via self serve and it's free
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jordieee

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really dont want to change numbers.
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Dennis, Mobile Master

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I would call Koodo and they can investigate the port.

Also what happens when you call and text yourself?  It would help to let Tom know as he would want this resolved too as he would be missing texts and calls
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jordieee

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Going to give them a call tomorrow.

If I call myself I get my voicemail, texts go to me. I have had customers from Bell, Rogers, Koodo text me and I received all them. 

I think Tom got a new number, and Neil Just signed up with my number now. everyone is asking for Neil now. I dont know if this is fun or annoying 
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David, Mobile Master

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Numbers shouldn't change owners that fast, there is usually a few months delay before they are reassigned.

Thinking there is something else going on........
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jordieee

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didn't know that. I will let you know what happens tomorrow when I call.