Help Setting Up Account

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  • Updated 3 years ago
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I am trying to set up an account to be able to see my monthly payment online because I usually get a text message but I have not received one yet. But when i type in my phone number and zip code and account number to register is says nothing matches up but it is all right. HELP!!!! I need to pay my bill!
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Elizabeth Nichols

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Posted 3 years ago

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Cameron Jones

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Are you monthly or prepaid?
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Mayumi, Mobile Master

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How did you register for self serve? You need Email address,phone number and account number.

If you need to know your balance
*611 from your Koodo phone > option 1 (account/balance) > enter your PIN

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