• 1
  • Question
  • Updated 4 years ago
  • Answered
Phone not working - battery charged. All is black and no connection to outside world.....
Motorola phone
Photo of Renate J. Williams

Renate J. Williams

  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
By Motorola phone and the tag Android I'm assuming you mean the Moto G. Have you tried holding down the power button for a few seconds? Sometimes it glitches out and needs to be reset.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
Was it working before?
What happen when you long hold on power button?
Photo of PD


  • 6,798 Points 5k badge 2x thumb
Easy, remove battery and reinsert, it should be back on
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
No can do with Moto g

This conversation is no longer open for comments or replies.