HELP! Putting my phone on hold...

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  • Question
  • Updated 2 years ago
  • Answered
I have been on hold for over an hour and I am simply trying to put my phone on hold while I go on holidays for a month. Help! Is there any way to do this online? This is ridiculous!
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Taralee

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  • annoyed

Posted 2 years ago

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Dennis, Mobile Master

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I recommend trying to private message Koodo on Facebook or twitter.  you will get a faster response there
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Taralee

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thank you!
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Paul Deschamps, Mobile Master

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You can send Koodo a private message on their Facebook page while you wait and maybe they will be able to assist you quicker that way but still stay on hold or you'll just have to call again if they don't get back to you before you leave.. Unfortunately contacting them is the only way to apply a seasonal hold
(Edited)
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Taralee

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okay thanks for your help