Help!

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  • Question
  • Updated 1 year ago
  • Answered
Hi there, new to koodo. I just signed up for the wrong plan/phone, how can I cancel my order or switch it? I just placed it in about 10 mins ago, HELP
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manley14

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Posted 1 year ago

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Bernard, Official Rep

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When you get your order number just come back here and we'll look at your account. What plan did you sign up for and which one did you want instead?
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manley14

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I have my order number, I ordered the $59/mo high tab with the iphone 6s 32gb.
I wanted to sign up for the $$40/mo + medium tab with the 64gb iphone SE. 
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Bernard, Official Rep

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I see....ok, best to cancel that order by sending an email and reorder what you really wanted.

webstore@koodomobile.com
(Edited)