How do I switch to my Micro SIM?

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I have a phone which uses the bigger sim card. I want to move my phone number and account to my new HTC which uses a micro sim. How do I do this??
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Jayde Smith

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Posted 3 years ago

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Chad Burr, Mobile Master

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Assuming you have a micro sim...


Log into self serve

Click the MOBILE PHONE tab

Next click SWAP MOBILE PHONE

now click UPGRADE MY CURRENT PHONE and click START CHANGE

the next screen will ask for the new sim card NUMBER, enter it and click CONTINUE


Make sure all is right on the summary and continue.


It takes about 15 minutes for the change to be effective so grab a Timmy's and chill. After 15 minutes pop the sim into your new phone and turn it on., you should be good to go.
(Edited)
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Jayde Smith

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I just found it on my own by total fluke. I was having trouble finding where these tabs first. Everyone seems to forget to mention to click on Base Plan Details first. Thank you for taking the time to answer my question.
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Chad Burr, Mobile Master

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. Sure, let me know how it goes.
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Jayde Smith

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it's all good and works as a charm. Thank you, I can finally throw my old piece of (you know what) out the window just like I've been wanting to do for over a moth now. However, I don't litter and feel very strong against anyone littering therefore, Ill go gather the pieces and dispose of it elsewhere.
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Jayde Smith

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koodo should be compensating you for all the help you provide to their clientele.
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Chad Burr, Mobile Master

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They sort of do. :-) Thanks

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