Help me activate

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  • Question
  • Updated 3 years ago
  • Answered
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I am trying to activate my mobile prepaid, I can not get by step 4. I filled in all the required blocks but when I hit continue it takes me back to the start of step 4. I filled the stared blocks several times and I continue to be put back to the start of step 4. Plse advise
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joan publicover

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  • I need help I paid for the service and can not use it

Posted 3 years ago

  • 2
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Mathieu, Mobile Master

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Hi Joan,

When filling out the information, make sure you fill in everything carefully and make sure you enter the proper information. From our end at the community, we can't access any accounts or really help much with the creation of them apart from giving you the link your already on. Your best bet would be to contact Koodo usingĀ 1 (866) 995-6636 from another phone. They will assist in the account creation for you.

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