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  • Updated 4 years ago
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I can register for self serve won't let me put my number in then says the info I put in is wrong help!?
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Ash Greyeyes

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Posted 4 years ago

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Daniel Gunn

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Hi Ash,

If you're having difficulty getting your self serve account set up, I'd suggest calling customer service and have them help set up your account properly. You can dial *611 from your Koodo phone and press 0 a few times to speak with a rep. It's a free call.

Their hours of operation are as follows:

Hours of Operation

Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Hope that helps
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Sophia, Mobile Master

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Hi Ash,

Are you on prepaid or postpaid? What link are you trying to register at? (they are both different links)

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