HELP!!!! I have international plan add on but can't get coverage in Paris on my Samsung....

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer applicable

coverage in France with international plan add on
Photo of Howard-Deb Beck

Howard-Deb Beck

  • 70 Points

Posted 2 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 101,484 Points 100k badge 2x thumb
Helle there.

Have you added the free international roaming package from self serve? Is data roaming enabled on your phone?

Here's how to add the free international roaming packages. There's two of them : 

Connect to sell serve and go to your add-ons

Click to change the add-ons

Search for 1) International Voice Roaming and 2) International Data Roaming

This conversation is no longer open for comments or replies.