HELP

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I want to unlock my iPhone from koodo. I called them and they said to wait two hours and then back up my phone info on iTunes. I've been trying to do that but I'm out of luck and very confused. Can someone please help me. Thanks.
Photo of Larisa Leahu

Larisa Leahu

  • 84 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Once you plug your phone into iTunes a message should come up saying "Congratulations your iPhone is now unlocked."


If that didn't work then when you plug in your phone into iTunes, create a backup and then press "Restore" on your iPhone and follow that process. Once that is finished, the message should appear.
(Edited)
Photo of Larisa Leahu

Larisa Leahu

  • 84 Points 75 badge 2x thumb
Okay, thank you very much. It helped!
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
You're very welcome :)
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
I full factory reset is needed for the unlock to take  into effect, the backup in itunes is used so you can put everything back onto your phone from a backup afterwards.

This conversation is no longer open for comments or replies.