HELP!!

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  • Question
  • Updated 3 years ago
  • Answered
i just tried to activate my koodo phone and it said it was successful but it is saying that i can only do emergency calls and i have no sim what do i do and i cant log in because it is say my account is invalid and i just made it and they sent me an email so i know it is the right email address what do i do??
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Angel Fahrer

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  • confused

Posted 3 years ago

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Chad Burr, Mobile Master

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Your phone doesnt have a sim slot?
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Ray

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Take out the SIM (and battery, if your phone has a removable battery).
Wait a minute or two.
Put the SIM/battery back in and turn on the phone.
Wait a few seconds to see if it connects to the network.
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Jru Gordon

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And if your phone doesn't have a SIM, go to the closest Koodo store or multi-carrier store (T-Booth, Walmart Wireless, The Mobile Shop etc) and buy a SIM for around $10

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