Help

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I cannot make phone calls
Photo of Erica Sejberg

Erica Sejberg

  • 70 Points

Posted 4 years ago

  • 1
Photo of Tayeb A

Tayeb A, Employee

  • 18,164 Points 10k badge 2x thumb
Hey Erica,

Which phone are you using? Have you tried to reboot it? You can pull the battery out for few seconds (if removable) and give it another try!

Keep us posted!

********************************************
If you see a good answer, give it a star.
Photo of Jason Smith

Jason Smith

  • 1,020 Points 1k badge 2x thumb
If you're able to use other functions like texting or Data then I would recommend calling Koodo to reset the network settings or a factory reset should do the trick.

There could be 100 reasons why you can't make calls, but I'll need some more info before giving an accurate solution.

This conversation is no longer open for comments or replies.