My phone says "The application Samsung Home (process has stopped unexpectedly.

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My phone says "The application Samsung Home (process has stop[ed unexpectedly. Please try again. I have a Samsung Galaxy Ace GT S5830D
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Sharon Furlotte

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Posted 4 years ago

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Daniel Kim, Mobile Master

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Hi, I did a quick google search and it seems like this happens to many people. Try removing and reinserting the battery. If that doesn't work, you may need to do a factory reset.

These are the steps for a factory reset:
1. Turn off the phone
2. Press and hold Home Button ( middle ) + power on for at least 10 seconds
3. Android System Recovery Mode Appear
4. There are 4 options

reboot system now
wipe data/factory reset
wipe cache partition

5. Move the options to " Wipe data / factory reset " using volume down ( - ) button and menu button to confirm, because the touchscreen doesn't work in reovery mode (Use the home to choose Yes)
6. After the process is done, your phone will reboot. (It if does not, Choose "reboot system now")

NOTE: a factory reset will wipe your phone.

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