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  • Updated 5 years ago
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Getting an "unregistered Sim" message on my Samsung Galaxy Ace. Have never had this issue until now. What is the cause and how do I fix it? Thanks.
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timothyjmayer

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Posted 5 years ago

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Jonathan I, Mobile Master

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It's a very common issue... a quick fix is usually to take out the battery and SIM card for about a minute, put everything back together, and reboot the phone.

If you're still having issues, just ensure your bills are up to date and you haven't hit your spending cap (if applicable).

If you don't get a remedy after a reboot, call customer service from any phone at 1-866-995-6636 and see what's up. Good luck!
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Timo Tuokkola, Mobile Master

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Also, go to settings->wireless and networks->mobile networks and mamake sure that use only 2g networks is NOT checked.
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Jonathan I, Mobile Master

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I always forget about that...
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timothyjmayer

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Thanks for your help appreciate it. All good now!

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