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  • Updated 4 years ago
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I got a message from you guys saying that you have suspended my service because of suspicious usage. I was just wondering what this was about?
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Joshua Lanteigne

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Posted 4 years ago

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Daniel Gunn

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Hi Joshua,

You will need to contact Koodo customer service to see what the issue is. You can call them from your Koodo phone at *611 or you can dial 1-866-995-6636 from any other phone to get in touch with a rep, be sure to press 0 a few times to get through quickly.

Hope that helps!
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Dennis, Mobile Master

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Is your service still working?

I'm always suspicious of random unexpected messages for fear of phishing scams. I would avoild any links, numbers, etc the message gives your. But calling in with the numbers Daniel gave above is your best bet.

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