How to close my account

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  • Updated 3 years ago
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I need to close my account
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Posted 3 years ago

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Mayumi, Mobile Master

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You'll need to call Koodo to cancel your account.
*611 from your Koodo phone or 1-866-995-6636, option 5
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Ivan, Mobile Master

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You must do this with a customer service representative over the phone. Call 611 from your Koodo mobile or:

If you're wanting to switch to a different carrier AND keep your current number, you must have them cancel with Koodo on your behalf. If you cancel beforehand, you will lose your number. Good luck!

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