help

  • 1
  • Question
  • Updated 5 years ago
  • Doesn't Need an Answer
My phone is not able to make phone call, it is showing sos
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Princess M Boucher

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Posted 5 years ago

  • 1
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Sophia, Mobile Master

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Hi Princess, there are many, many possibilities based on what you're telling us... you really need to give some more information.
For example, are you prepaid or postpaid? Did your phone work before? What phone is it?
Please tell us more and we'll be able to help you better :)
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Mayumi, Mobile Master

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Where are you? Was it working before?
Take out the battery and sim card and wait a few minutes
Put battery and sim card back in the phone and turn it on.
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John Burke, Mobile Master

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There's many variables.
Is you account paid up to date?
If you have another Koodo device in your family, have you tried swapping SIMs?

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