• 1
  • Question
  • Updated 5 years ago
  • Doesn't Need an Answer
My phone is not able to make phone call, it is showing sos
Photo of Princess M Boucher

Princess M Boucher

  • 70 Points

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,994 Points 100k badge 2x thumb
Hi Princess, there are many, many possibilities based on what you're telling us... you really need to give some more information.
For example, are you prepaid or postpaid? Did your phone work before? What phone is it?
Please tell us more and we'll be able to help you better :)
Photo of Mayumi

Mayumi, Mobile Master

  • 115,182 Points 100k badge 2x thumb
Where are you? Was it working before?
Take out the battery and sim card and wait a few minutes
Put battery and sim card back in the phone and turn it on.
Photo of John Burke

John Burke, Mobile Master

  • 71,346 Points 50k badge 2x thumb
There's many variables.
Is you account paid up to date?
If you have another Koodo device in your family, have you tried swapping SIMs?

This conversation is no longer open for comments or replies.