Unlocking my iPhone

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  • Updated 1 year ago
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  • (Edited)
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i would like to unlock my iPhone
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Damion Wongsang Jr.

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Damion, that is certainly possible!

If you are a Koogo customer in good standing (meaning you paid at least 3 bills and are up to date with your payments), you can have your iPhone unlocked for $50 :)
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Myke

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Is Koogo new? ;)
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Fariborz Rabiee

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OK good, but HOW ?! Through the web. (which page) ? Or call (number ?) ?!
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L Mike Hubenig

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According to consumers rights as posted by the crtc, if a phone is fully paid for, the service provider must unlock it from their network if requested to do so. So where does my standing, of paying for mobile services and not for a mobile device, entangle me to a time frame that must be fulfilled before you will unlock it?
I purchased, paid for in full, a second hand iPhone that is locked to your network, from a completely separate third party, and use it with an existing Koodo service only plan. But Koodo will only unlock it if I've been paying for their services for 3 months? That's a greasy business practice.
Well I have 15 days to break the contract for any reason from date of signing, and may have found my reason.
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Allan, Mobile Master

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If you have a negative tab balance than you must have been with Koodo for 90 days to get the phone unlocked. This is to prevent people from taking advantage of low tab prices ans then unlocking the phone amd switching carriers.
In your case, you should be able to unlock the phone right now!
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Timo Tuokkola, Mobile Master

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If the above part is what you are going by, note that the date on it is from 4 years ago, which would be roughly March of 2013. The crtc wireless code of conduct which specified that carriers must unlock unsubsidized phones immediately upon request at the rate specified by the carrier did not come into effect until November of 2014. Kiddos requirements have since been updated to comply with the wireless code of conduct, meaning that unsubsidized phones can be unlocked immediately and subsidized phones after 90 days. Either one will cost you $50 though.
(Edited)
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David, Mobile Master

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You actually fall into a grey area. From the CRTC website (emphasis mine):
  1. A service provider that provides a locked device to the customer as part of a contract must
    1. for subsidized devices: unlock the device, or give the customer the means to unlock the device, upon request, at the rate specified by the service provider, no later than 90 calendar days after the contract start date.
    2. for unsubsidized devices: unlock the device, or give the customer the means to unlock the device, at the rate specified by the service provider, upon request.
Since Koodo did not supply the device to you, this clause does not really apply, and you should be contacting the supplier of the phone for the unlock. That said, it appears that Koodo may unlock a phone on its network for its customers. Since Koodo wants to avoid creating accounts for the sole purpose of unlocking a phone, there is a 90 period to meet their definition off being a 'Customer' for unlocking purposes.
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L Mike Hubenig

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Thanks David, lol. Legalese defined common words will get ya every time. I paid cash for a Koodo SIM card, and I thought I was a customer. Silly me, lol
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Sophia, Mobile Master

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There is a very simple solution, just buy a prepaid SIM card from Koodo, load $50 on it and you can unlock it instantly. Problem solved :)
Where do I get it unlocked? Is there a number I can call?
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Bernard, Official Rep

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Send us a private message on Facebook Irmgard and we can validate your account to help. 
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John Burke, Mobile Master

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Or to unlock it right away I (as well as my fell MM's) have used CellUnlocker.net
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helen

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Hi you can easily unlock your iphone by using remote unlock method. If you need remote unlocking service you can visit this site http://www.mobile-unlocker.com/apple-... here you can get the service and unlock your iphone easily.
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Fariborz Rabiee

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Please, how I could UNLOCK my earlier purchased device (Iphone 7 plus) ?
I need it done, latest in two weeks, as am a frequent traveler to abroad. So far have received three bills (two small/minor, one big, to be paid soon).

Could do, right away now ?
Amount that I should pay ?
How to do so ?
I wish to CALL and talk with somebody, to proceed so.

Thanks
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Mayumi, Mobile Master

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I answered this in the other thread.

If you have more question, please use this link to post your own question.
https://community.koodomobile.com/koodo/topics/new

You usually get more helps and answer/helps quickly.
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Fariborz Rabiee

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OK, I knew that, re-checked again, but do not know how to do ?! Where in my KOODO's web. page should go ? To whom-Tel. should take, for UNLOCKING my device ?!
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Mayumi, Mobile Master

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Dial *611 from your Koodo phone.

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