hello there for unlocking iPhone after calling Koodo mobile, Which option I should select?

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  • Updated 3 years ago
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for online unlocking I see this error:
Just a heads up! We're unable to retrieve an unlock code or programming instructions for your Koodo phone. Your account has not been charged an Unlock Fee. If you have questions, please call Customer Service at 1-866-99-KOODO (1-866-995-6636) or *611 from your Koodo phone
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Khosrow Mohammadi

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Khosrow, 

You should be able to speak to someone by hitting 1 then 0. If you, you can go through the menu and pick whichever option you think is best.
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Khosrow Mohammadi

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I called 1-866-995-6636 but I didn't hear options for unlocking.
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Hellothere

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As long as you don't choose Technical Support, you should be fine. Most options take you to same reps.
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Mathieu, Mobile Master

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You can really go in any of the categories and hit 0, it will ask you for your PIN and connect you with an agent. If they are unable to help you they will transfer you to the right person.

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