Hello, I'm attempting to apply for a credit card however, after trying koodo's services for 1 day, I moved back to my previous carrier as my phone at the time was incompatable. I was charged about $60. A few months passed and, as of the 9th, I paid my debt. Now I've been told by my bank that I need a signed letter from Koodo stating that I paid my debt. How would I go about obtaining such a letter? I tried calling koodo customer support but they wish to charge me more to even speak to an agent. I don't mind paying for the letter however, if the charges could be avoided, I'd much rather avoid them.