Having trouble moving apps & pics to SD card from alcetal

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  • Updated 3 months ago
SD card trouble moving apps and pics to it? And internal storage says full when there's nothing in it?
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Lisa

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  • angry & very frustrated

Posted 3 months ago

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Goran, Mobile Master

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Which phone do you have? How are you trying to transfer to the SD card? Can you confirm that the SD card doesn't have the read lock switch on the side turned on?
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Dennis, Mobile Master

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I recommend a more robust file manager app too.  Total Commander is my recommendation
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rikkster, Mobile Master

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To add; system apps are not movable to the SD card. Some developers do not allow apps to be moved to the SD card as this could break the functionality of the app. Moving pics to the SD card should not be a problem. Using a storage/sharing service such as Google Photos or a cloud-based service like Google Drive, is another way to free up storage space. The two apps below are often pre-installed on most Android phones.

Google Photos - Android app
https://play.google.com/store/apps/details?id=com.google.android.apps.photos&hl=en


Google Drive - Android app
https://play.google.com/store/apps/details?id=com.google.android.apps.docs&hl=en
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Lisa

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I can't download any apps it wants me to uninstall my phone app and I have nothing else and the storage internal storage is empty there's nothing in it and I did transfer everything from internal to the SD card but I don't know how to transfer files and pictures from Google this phone is a piece of shit all it does is wants me to uninstall apps that I don't even have and it tells me that my internal storage is full right to the top and it's not it's empty so why is this happening I can't return another phone if I return this phone it'll be the 8th found in 6 months that I returned that's a Koodo phone and Telus I wish I could talk to somebody on the phone if you can call me its xxx-xxx-0798
(Edited)
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Dinh, Mobile Master

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Lisa, (I edited your post to delete the number, this is a public forum)
You changed 8 phones in 6months?
Which phone was it? did you have google play app somewhere in your phone? you need the google play store to install/uninstall any apps.
(Edited)