Having trouble moving apps & pics to SD card from alcetal

  • 1
  • Question
  • Updated 5 months ago
SD card trouble moving apps and pics to it? And internal storage says full when there's nothing in it?
Photo of Lisa


  • 130 Points 100 badge 2x thumb
  • angry & very frustrated

Posted 5 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,462 Points 50k badge 2x thumb
Which phone do you have? How are you trying to transfer to the SD card? Can you confirm that the SD card doesn't have the read lock switch on the side turned on?
Photo of Dennis

Dennis, Mobile Master

  • 196,508 Points 100k badge 2x thumb
I recommend a more robust file manager app too.  Total Commander is my recommendation
Photo of rikkster

rikkster, Mobile Master

  • 68,350 Points 50k badge 2x thumb
To add; system apps are not movable to the SD card. Some developers do not allow apps to be moved to the SD card as this could break the functionality of the app. Moving pics to the SD card should not be a problem. Using a storage/sharing service such as Google Photos or a cloud-based service like Google Drive, is another way to free up storage space. The two apps below are often pre-installed on most Android phones.

Google Photos - Android app

Google Drive - Android app
Photo of Lisa


  • 130 Points 100 badge 2x thumb
I can't download any apps it wants me to uninstall my phone app and I have nothing else and the storage internal storage is empty there's nothing in it and I did transfer everything from internal to the SD card but I don't know how to transfer files and pictures from Google this phone is a piece of shit all it does is wants me to uninstall apps that I don't even have and it tells me that my internal storage is full right to the top and it's not it's empty so why is this happening I can't return another phone if I return this phone it'll be the 8th found in 6 months that I returned that's a Koodo phone and Telus I wish I could talk to somebody on the phone if you can call me its xxx-xxx-0798
Photo of Dinh

Dinh, Mobile Master

  • 41,936 Points 20k badge 2x thumb
Lisa, (I edited your post to delete the number, this is a public forum)
You changed 8 phones in 6months?
Which phone was it? did you have google play app somewhere in your phone? you need the google play store to install/uninstall any apps.