Have the Uptrade Program Affect the Tab

  • 9
  • Idea
  • Updated 5 years ago
  • Not Planned
Koodo's Uptrade program was implemented recently to allow customers to trade in their old phone for a rebate on a new phone when purchased from Koodo, we're mostly all aware of this at this point.

This is a good idea, but I think that it can be made better.

I suggest that instead of the rebate going toward the price of a new phone directly it should work out to be a Tab credit. That way Koodo customers aren't forced to upgrade to a Koodo phone specifically and can clear their Tab a little more quickly.

Example: Tom starts up with Koodo and gets a Samsung Galaxy Ace II x on the Tab, he pays $0 up front and gets the $50 Canada Wide plan. Tom saves up for 10 months because he wants an iPhone 5 but doesn't like the idea of being stuck in a three year term. Tom purchases his iPhone directly from an Apple store and plans to activate with Koodo. Tom then returns the Galaxy Ace ii to the Kiosk, the dealer then checks the value of the phone (let's say it's worth $100) and applies it to the Tab. It's been ten months at 5 Tab points per month, Tom's Tab is cleared, he then applies the 10% SIM-only discount because he has no intention of ever buying a different phone and his saving up pays for itself.
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Posted 5 years ago

  • 9
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Zaphod Beeblebrox

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Sounds like a good idea, but I highly doubt any used phone will be valued mmore than $30 :P

You got my vote
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Robert, Mobile Master

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Hello Curtules.

It sounds as a good idea, but I think Koodo has to make some money on the phone too and I don't know if they will offer this. If you really want to do this, you could sell your phone and then pay those credits back to Koodo. In order to get a 10% discount. I would still like a lot that Koodo implements this. I'm just suggesting some temporary ideas if ever it's not implemented!
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Zaphod Beeblebrox

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From what I understood, you were suggesting to use the money from selling the phone to pay off the Tab on an active account?
Cannot be done in any way, shape or form for an active account.
Good idea, though.
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Not now. But that's the whole point here. This page meant for people to suggest stuff to Koodo. I suppose when Koodo finds an idea worthwhile they will find a way to make it happen.
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Zaphod Beeblebrox

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A good example are the talk and text plans.
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Sarah Stewart

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Koodo doesn't make their money on the phone they make it on bills and fees.
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Sumaya K.

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Hi Curtules,

Thanks for sharing. We like where you went with the Uptrade Program, so we looked further into your idea. Although it's an interesting take, it doesn't align with our business strategy. We're going to keep this as unplanned, but we'd love to hear more ideas from you.

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