Have data but cannot connect. Cannot download photos sent by text.

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  • Updated 4 years ago
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I have a data plan but have been unable to connect to any internet other than the wireless in my house. Have taken it to a kiosk and they couldn't figure out what was blocking my data. Also unable to download photos sent by text - also being blocked. I've had my phone (samsung galaxy s2) and plan for 7 months+ and have never been able to use these options.
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Jain Alcock-White

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Posted 4 years ago

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Chad Burr, Mobile Master

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Is there perhaps a data block on your account? Did you call Koodo to ask?
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Jain Alcock-White

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No blocks - It just says I have 1GB data.
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Dennis, Mobile Master

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Jain Alcock-White

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Just did - thanks! They were incorrect. Called Koodo and got it sorted out.
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Jain Alcock-White

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Don't know why I waited so long to fix this :)
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Dennis, Mobile Master

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I can't believe you waited that long either. I neeeeeed my data. You know for facebook and cat videos :p

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