Have an old koodo prepaid account but can't remember password got a new phone need help

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  • Updated 2 years ago
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james kavanaugh

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Posted 2 years ago

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Sophia, Mobile Master

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How old is the account, when did you last use it? You could try the forgotten password feature but only if it expired less than 90 days ago...
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Once your account is closed, your SIM is useless. So you get to start all over again. The good news... the price of your new SIM will be credited to your account when you set it up. You might need a different email address.