this account has already been linked to another email [CB]

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  • Question
  • Updated 5 months ago
  • (Edited)
Hi there I tried to register to Koodo’s self serve when I completed everything I got this message (Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved)Can you please help me solve this issue, account number is 33736783
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Hasan Altwaini

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Posted 5 months ago

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Chad Burr, Mobile Master

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Check your email for a Koodo activation message and click on the link inside to complete your registration.

If you've already done that, try completing the registration process again from scratch by clicking the link under login in self serve.

If you still have issues , contact Koodo via Facebook messenger at www.m.me/koodo or Twitter direct message.
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Hasan Altwaini

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I have already done both options and also contacted Koodo on Facebook but no answer yet
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Chad Burr, Mobile Master

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They are quite busy at the moment but they will get back to you. Just be patient.