Has anyone been asked your licence number when you call customer service ??

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  • Updated 7 months ago
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Has anyone been asked your licence number when you call customer service ??
Photo of Mathew Kavunkal Easo

Posted 7 months ago

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i mean driving licence number to verify the account
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Kelvin

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If your PIN is considered weak, very easy to guess or generic you will be asked to verify 3 pieces of information. If they have either your driver's license, SIN or Credit Card Koodo will ask you to verify one of them
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Allan, Mobile Master

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Yes, that's one of the pieces of id you provide when you create your account and can be used to verify yourself.