harrassing calls

  • 1
  • Question
  • Updated 4 years ago
  • Answered
We got a Harassing call this morning about a supposed balance...we paid that in Dec before switching over to Videotron. now stop calling us!
Photo of JP Turgeon

JP Turgeon

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 106,774 Points 100k badge 2x thumb
Hello JP

If Koodo called you about that, it is beter that you verify why they are calling you. You don't want the local authorities coming at your house taking some of your belongings because you didn't pay your tab. Why not give them a call and make sure everything is OK?
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
And to add, posting here cannot stop any calls. For the most part, we're just customers helping customers, and any official employees are here for community purposes only. Account management has to be done over the phone.
Photo of JP Turgeon

JP Turgeon

  • 80 Points 75 badge 2x thumb
my wife and I paid our bill before switching to videotron...so there no reason for koodoo to be calling us at all
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,496 Points 100k badge 2x thumb
as stated 6 hours ago, this is a customer forum. Even the Koodo mods on here cannot view or make changes to your koodo account. You'll need to call them to get this resolved.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
It could be Koodo called you, or could be scammer called you..
So just give Koodo a call like Robert suggested and make sure you owe nothing to Koodo.

This conversation is no longer open for comments or replies.