Happy New Year. Now your phone won't work!

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  • Updated 4 years ago
  • Answered
I would like to know if anyone else is having difficulty sending or receiving pictures or long texts. I have a Samsung HCU450 and have been unable to do both since the beginning of the year.
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Brian Thacker

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Posted 4 years ago

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KaneSlavik

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And which phone is that exactly? I don't recognize HCU450.
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Paul Deschamps, Mobile Master

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Its the Samsung sch-450 actually he just got the letters mixed up,its the Samsung Intensity which is a low priced CDMA device.

Hey Brian, While the phone is on remove the battery for a minute or so then replace it and they sending a text. If that doesn't work then you'll have to call Koodo tech support and they'll run through a list of trouble shooting solutions .
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Timo Tuokkola, Mobile Master

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Tech support started getting reports of picture messaging problems on samsung cdma phones around the middle of december. Do you get an error saying the image failed to download? If so, the issue is still under investigation and the best option is to call in and have tech support log a trouble ticket.

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