had seasonal hold for 3 days but don't need it anymore

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  • Question
  • Updated 7 months ago
Hi, I've put my phone on seasonal hold only for 3 days so far, but my dad actually wants to use my phone while I'm away for the travel. Is it possible to reactivate my phone right away?
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Joon Hur

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Posted 7 months ago

  • 1
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Dinh, Mobile Master

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Yes, I think you can reactivate it right away but you would have to call Koodo or send messages to their facebook/Twitter.
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Dennis, Mobile Master

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You just need to change your plan to a current in-market plan.

If you cant do this on self serve, your best bet would be to send Koodo a private message on facebook or twitter
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Jan Hope

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Hi Joon,

If you are a long time Customer and had a Good Plan, unfortunately you will lose it forever. Sometimes in-market plans could be beneficial if you changed your usage habits or need more data but in many cases it will be more costly.