Great tech support

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  • Question
  • Updated 2 years ago
  • Answered
The tech support was great. I have an unlocked AT&T Samsung Focus Flash and the MMS stopped working when I reset the phone. This is a windows phone and finding the settings for MMS was not so intuitive. The tech support directed me to look up how to find MMSC settings and change them. She was right. As soon as I found a way to access MMSC settings (by installing wireless manager from marketplace) it was a piece of cake. Thanks Koodo - so unpretentious and so helpful. Most efficient service experienced to date. Gotta love Koodo - a modern business for the modern times.
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Nadia K

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  • thankful

Posted 5 years ago

  • 1
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Curtules

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Yeah, we rule, no denyin'.
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Yannick

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Nice! Thank you for the feedback, Nadia! We're glad to read that you enjoyed the service :) Have a great week!
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Steven Todd

  • 60 Points
Hi I dropped my phone at work and I can't get any service
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Nabil, Employee

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Hey Steven,

Are you still experiencing issue with your device? Sorry to be the bearer of bad news but if there is a physical damage, the manufacturer’s warranty will not cover that type of damage. Please visit a store and click here: http://koo.do/JVO5Mk for information about the warranty.

Thanks