Koodo is a great company. I had my ex's phone on my account and due to him breaking it, then us breaking up it was no longer in use. Koodo went back and back dated the billing and took over $150 off the current bill due to my situation. They did this as I have been with Koodo quite awhile and very loyal to them, I will recommend Koodo to anyone. Plus I love how all calls are considered local, none of this only certain people get to be spoken to for free for long distance.