Great Service

  • 1
  • Praise
  • Updated 2 years ago
Just spoke to customer service.  The wait time for the call was very short.  I had two issues and my problems were solved in a very few minutes.  Unfortunately I didn't hear the employees name but he was great!
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Wendy

  • 70 Points

Posted 2 years ago

  • 1
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Tayeb A, Employee

  • 18,166 Points 10k badge 2x thumb
Thank you so much for taking the time to share your gratitude Wendy :) Glad to hear your issue has been resolved! Have a great day! 
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Paul Macdonald

  • 130 Points 100 badge 2x thumb
Thats all good . why is koodo disconecting people who say they might leave
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Paul Macdonald

  • 130 Points 100 badge 2x thumb
Wow koodo sent me a email saying i wanted to discontinue service . when in fact they maliciously cut me off .
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Paul Macdonald

  • 130 Points 100 badge 2x thumb
I simply said if you dont hounor your waranty koodo for manufacturers defect LG G3 phone
Then i am forced to leave koodo.
after I pay for all my airtime . then i was cut off t min

later . a rep said when i phoned back .
I was disconnected as. I was thinking of moving away from koodo.
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Paul Macdonald

  • 130 Points 100 badge 2x thumb
Cut off 5 min later
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Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey Paul! We definitely do not disconnect our customers just because they want to leave Koodo! If you need any assistance with your account, please send us a private message on Facebook or Twitter as we cannot disclose your account information here.  Thanks!

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