grand prime wont hold charge

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  • Question
  • Updated 2 years ago
  • Answered
charging problems grand prime
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angela davidson

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Posted 2 years ago

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Chad Burr, Mobile Master

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How long have you had it?

Does it say it's fully charged when you remove the charger?
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angela davidson

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the phone is 7 months old.it says 100% charged
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Chad Burr, Mobile Master

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How long is the charge lasting?
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angela davidson

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when i use phone 1 call goes to 68%
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angela davidson

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usually after 3 or 4 calls says charge phone
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Ivan, Mobile Master

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I suspect that the battery is done, but first, please try using a different charger to see if this gets you better results.

If not, I'd start a warranty claim as the phone is under a year old.