Got some extra charges on my bill, whats koodo customer service hours on dec 31 2017

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  • Updated 6 months ago
When i have looked at my koodo bill, i have noticed ~40$ extra charges. Whats koodo customer service working hours on dec 31 2017, and is koodo still too busy to respond?
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Zan DB

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Posted 6 months ago

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Timo Tuokkola, Mobile Master

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The hours will be the same as any Sunday.

Queue time, as usual, depends on when you call. First thing in the morning it's typically fairly short. Beyond that is anyone's guess.
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Bernard, Official Rep

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@ Zan, what makes you think you have extra charges, that shouldn't be there? Wait times are still long on the phone but if you provide some high level details on what the $40 were for maybe we can help explain here. Or just send us a private message on Facebook. 
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Dennis, Mobile Master

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You can see details of your charges on page 3 of your pdf ebill.  Have you logged into self serve to download your detailed bill?