Got my gift card today and it's expired!

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  • Updated 3 years ago
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Hi there, just received my prepaid gift card today...,and guess what, it's expired! I've tried contacting all phone numbers supplied, but can get no assistance, why?...,because the card number is expired!
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Maggie McCowell

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Posted 3 years ago

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RudyW

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Is this a prepaid visa gift card you got after buying your phone from koodo online?
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Maggie McCowell

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Yes it is
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Erwin

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Hello Maggie,

Contact Koodo Customer service at 1-866-995-6636. You maybe asked to return the expired gift cards, so please keep it somewhere safe.
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RudyW

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I would actually suggest to email to webstore@koodomobile.com. That's where they handled our online order when we had questions.

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