Got an E-mail saying I am now with Koodo prepaid?

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  • Updated 3 years ago
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Hello , I am a monthly customer that just got an e-mail saying: Welcome to koodo prepaid! And tells me that my plan is now prepaid .... but when I check online I still have my monthly account on self serve.... Any ideas?

I had the 30$ a month CAN talk and text plan. Thanks!
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Seb Turner

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Everyone received that email in error from Koodo. Don't worry nothing has changed with anyone's account.
You should have actually received another email explaining everything.
Like I said though it's nothing to worry about, just carry on enjoying your weekend ☺