got a replacement phone because my other one didnt work ( would not hold charge) now this new ohine i got in the mail says no sim card

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  • Updated 3 years ago
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Posted 3 years ago

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David, Mobile Master

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Usually you would put the SIM card from your old phone in the new.

If you no longer have it, you can get a new SIM at a Koodo point of sale, and update the information in Self Serve to attach the new SIM to your account.
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Jonathan I, Mobile Master

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You have to take the SIM from your old phone and put it in the new one.

If it doesn't fit or something isn't working, you can get a new SIM from a Koodo retailer.
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