Google Pixel software updates

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  • Question
  • Updated 1 year ago
  • Answered
Hi there,

I'd like to pre-order the Google Pixel and I'm wondering if the software updates will be pushed to phones straight from Google or if it will go through Koodo/Telus carrier approval process first.  A Rogers rep is claiming that all updates will be pushed straight from google for Pixels on their network. 
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Boris

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Posted 2 years ago

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Deborah Rabisi

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Deborah Rabisi

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Rob Mechkinzie areyou in fight mode or passed.
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Dennis, Mobile Master

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Syraight from google
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Boris

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Thanks Dennis.  Are you a Koodo employee?
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Dennis, Mobile Master

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No I am not.  Im just a member of the public like you
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Jase

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This was never answered by Koodo? All other carriers seem to say it's from Google but it seems grey. Any Koodo response?
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Ivan, Mobile Master

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Doesn't need an answer from Koodo, since Google already answered it:

https://support.google.com/pixelphone/answer/4457705?hl=en

There may be a delay in updates for carrier-sold Pixel devices.
(Edited)
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Levis, Employee

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Ivan is correct, Koodo/TELUS will test/certify software before it is released to their customers. I suspect other carriers do the same.
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Jase

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See that's what I was getting at. So Koodo/Telus does touch them before they come out. This is what I read on other carriers sites. And there is an overarching phrase that allows the carrier to not provide that update should they have a reason.

Therefore updates do not come directly from Google. This would mean the carrier doesn't touch it.
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Frank Baker

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Wich is bullcrap since Google is saying it will be updated right away. I have been waiting a month. For 7.2. and Google told me I have to wait for Kodoo. I never hate to wait with IOs