Google Pixel 2 XL discount not available when i want to use my old phone line??

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  • Updated 4 hours ago
I have a LG G4, it is fully paid and i now want to switch to the pixel 2 xl, when i go on the site, it says 350$ with medium tab. Once i log in into my account, the discount goes away and the price goes back to 750$. I just want to use my current phone number and get the phone for 350 on the medium tab. I would also like to know why this happens. Thanks
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Posted 4 days ago

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canucks4life

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Webstore is having serious glitches right now...I can’t even get any phones to show up via self serve after logged in and clicking shop doesn’t matter which line or even add a line.
If i use the option to add a line, i actually get the discount. Not if i use my old line, it's very weird

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Dennis, Mobile Master

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What plan do you currently have?
35$ 2 Gb data plan


Wait what, it actually just changed right now.... look.
The website is now down.... oh well
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Dennis, Mobile Master

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Maybe they are trying to fix it

Okay, it is now the way it was before..
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Robert, Mobile Master

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I'm not sure, has the problem been fixed? What's the two pictures?
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Ranjan, Official Rep

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Looks like there was a problem, specific to checkout for Tab M. The team has gone in and resolved the issue from what I'm told. Would you mind trying again and see if you have better luck this time? Please let us know if it works for you now.
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1001583

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I am still having a similar problem. Before I log in the Pixel 2 XL is $350 on tab medium, after I log in the Pixel 2 XL is $455 on tab medium. Also there seems no way to apply my $150 positive tab offer that supposedly can put toward any phone ?
(Edited)