Good evening. I have been very pleased with Koodo overall. Having paid $40 per month for July and August, hence this month,

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  • Updated 11 months ago
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I have been overcharged. When observing a photo that I have taken, when taking a photo, or when using my cell phone for anything besides phoning, it seems that I have been charged. Please correct this financially. Thanks so much.
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Caroline KG

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  • concerned

Posted 11 months ago

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Chad Burr, Mobile Master

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If you check page 3 of your bill you'll find a summary of charges. What were you overcharged for?
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Paul Deschamps, Mobile Master

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Hi Caroline, you are not charged for taking photos or looking at your photos unless your photo is on the cloud such as in google photos which is an online service.
Check page 3 of your bill to see exactly what you were charged for.
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Bernard, Official Rep

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There are no usage charges on your current invoice Caroline. As a matter of fact you have a significant credit on your account.